Restricted Industries

We do not provide services to certain businesses in industries which we are unable to support. This document provides the countries and regions which we refuse services to customers within due to legal reasons.

may restrict access to, or deny service for, products to some businesses in restricted or regulated industries. These industries include:

Bail bonds
Timeshares
Political organisations
Fortune telling
Betting or fantasy sports
Lotteries
Online gambling
Casinos and gambling venues
Money orders
Wire transfers
Cheque cashing
Loans or lending
Investment services
Financial information and research
Pharmacies or pharmaceuticals
Tobacco or cigars
Adult content or services
Vapes, e-cigarettes, e-juice or related products
Supplements or nutraceuticals
Alcohol

Decisions regarding denial of service to a business on the basis of the declared industry are subject to an internal peer-review processes and can be disputed by contacting Advena to raise a formal (AF12) Challenge of Decision.

Effective from

7 Aug 2022

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